Lumley Insurance has recently been investing in systems and processes that give us the capabilities required to be your intermediated insurance specialist of choice. Our my.place@lumley platform has recently won several industry awards recognising the quality of customer experience delivered through this technology. 2011 - Celent Model Insurer Asia Award for Product Design and Development / Rating This award recognises the development and implementation of our multiproduct, multichannel IT platform that is capable of servicing the entire policy lifecycle. Lumley Insurance uses this technology in their my.place@lumley online transaction platform. About Celent Celent is a global research and advisory firm that issues annual awards to Model Insurers that offer best practice in the use of technology across various areas of the industry. 2010 - Pegasystems Award for Innovation in Customer Experience In May 2010 Lumley Insurance received an award for "innovation in customer experience" from Pegasystems recognising our delivery of my.place@lumley application. The award is evidence of Lumley’s business and IT capability to build industry leading solutions that successfully meet customer needs. About Pegasystems Pegasystems Inc. (NASDAQ: PEGA), the leader in business process management (BPM) solutions, helps organizations enhance customer loyalty, generate new business and improve productivity.